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Privacy

Clear information about our map, accessibility and companion service.

Last updated: September 2026

Privacy Policy & Cookie Notice

This Privacy Policy governs the processing and protection of personal data by N(N)LE "Inclusive International Hub" (Registration ID / ს/კ: 405868896) on the Inclusive Hub Maps platform (https://maps.inclusivehub.ge), in compliance with the Law of Georgia on Personal Data Protection and international privacy standards.

1. Data We Collect & Purpose

We strictly adhere to data minimization. We collect only the data necessary to connect beneficiaries with volunteers and verify accessibility:

  • Account Credentials: Full Name, Email, securely hashed passwords (using PHP password_hash).
  • Contact (Optional): Phone number (used only for coordinating volunteer assistance).
  • Assistance Specifications: Wheelchair dimensions, visual assistance (white cane / guide dog), or specific mobility needs provided voluntarily by beneficiaries.
  • Geolocation: Requested temporarily in browser with explicit permission solely to calculate route distance to accessible spots and volunteers. We do not track continuous background location.

2. Protection of Sensitive Data & Masking

Public Masking (PII Protection): On public companion request cards, beneficiary phone numbers and avatars remain completely masked (e.g. L***) to unauthorized visitors. Contact details are unveiled only to a confirmed, logged-in volunteer who accepts the mission.

3. Cookies & Local Storage

We value your digital privacy and do not use third-party advertising cookies, behavioural profiling, or commercial trackers. We only use strictly essential cookies and local storage items necessary for site functionality:

Cookie / Key Type Purpose & Expiry
PHPSESSID Essential / Functional Maintains user authentication session. Expires when browser closes.
remember_user_id Functional Remembers login session across visits if selected. (30 days).
lang Preference Stores interface language choice (Georgian / English). (1 year).

4. User Rights (Access, Correction & Deletion)

Under applicable data protection legislation, you have the right to:

  • Request information about data stored about you.
  • Update or rectify your personal details directly in your Profile / Cabinet.
  • Request complete erasure of your account and associated records by contacting us at info@inclusivehub.ge.

5. Data Retention & Security

Personal data is retained only for as long as your account is active or needed for community service records. All traffic is encrypted via HTTPS / TLS. We never sell, rent, or transfer health-related or personal data to commercial third parties.

6. Contact & Oversight

If you have any questions or wish to exercise your data rights, please contact our data coordinator:

  • Organization: N(N)LE "Inclusive International Hub" (ს/კ 405868896)
  • Email: info@inclusivehub.ge
  • Phone: +995 591 49 99 66
  • Supervisory Body: Personal Data Protection Service of Georgia (https://personaldata.ge).

Analytics cookies

With your permission, we use Google Analytics to understand how visitors use the map and improve the service. Analytics is not loaded before you accept. You can reject it and continue using the map. Your choice is saved in this browser. Change cookie settings

Venue and companion information

A venue or verification request may include the contact person’s name, phone number, email address, venue photos and accessibility evidence. A companion request may include the meeting place and time and information needed to coordinate the request. Please share only information needed for the service and avoid sensitive details in public reviews or photos.

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